3rd April, 2018
Having a relative with a brain injury at the hospital can be a frightening and isolating experience. Our Brian Injury Co-ordinator Mandy Wilson works very hard to support people through this very difficult time by offering emotional and practical help. This week marks the 3rd anniversary of her time in the role and to celebrate we are sharing both Mandy's words about the challenges and joys of the job and also those of some of the people who have received support from her. Mandy says:
"I love my job – it’s a real privilege to be able to support families at such a difficult time, being able to help and listen can make a huge difference.
Some days are tough and it's always sad when families I work with lose the ones they love.
I’ve been very lucky in being able to see some of the patients and families I have supported come back to see me and have shared in the joy of their recovery."
Here are a few of the quotes we have received about her work:
“Where to start! You’ve been such a help and support to me in the last 8 weeks. I hope you realise how much you’ve helped us to understand what’s going on and how to deal with it all”
“Just want to say a massive thank you for being my rock through these hard times. I would never have coped without you.”
“I just wanted to say thank you very much for all your help, checking up on me and keeping me on the straight and narrow. There are a few people that will stick with me forever from this journey and you are one of them. Thank you so much for your support.”
“One in a million and a beautiful mind like you makes the world easier”
“Thank you for everything. Words are just not enough to let you know how grateful we are to you. I wish you could know how much we appreciate all that you have done. We will never forget all your help when we needed it most.”
“I would just like to say that Mandy Wilson at Addenbrooke's Hospital has been fantastic! She is an amazing lady and we could not have got through this without her.”
“ The Hospital Brain Injury Co-ordinator became someone who absolutely understood how I felt, I didn’t need to explain. I could talk about my fears and worries. She was such a great support through the difficult days, but could also celebrate the small step successes, which was important to me. ”