Cookies, Privacy Statement and Terms & Conditions for Headway Cambridgeshire Forum - Introduction

 

Use of Cookies

A cookie is a small text file which is automatically issued to your computer when you visit our website. Headway Cambridgeshire uses cookies for the following purposes on this website:

• Google Analytics - used to help us analyse our website visitor data

If you have any concerns about cookies, or want to remove cookies from your computer, please vist the website All About Cookies which explains how to do this.

 

 

The forum is a support group for peer-to-peer discussions, and is not an official channel for Headway Cambridgeshire or Headway UK.

 

The forum is for debate and discussion. It is not a suitable place to obtain medical advice in an emergency. If you feel unwell or need advice in an emergency, you should obtain help from one of the following sources:

• Your local GP service - either your surgery or, if closed, the local out-of-hours centre; or local NHS Walk-in centre if you have one.
• NHS Direct - a nurse-led advice line that can provide medical advice, or call an ambulance if needed - telephone 0845 4647.
• Dial 999 for an emergency ambulance or go to your local Accident and Emergency department.

 

You can also contact Headway UK on their free and confidential helpline by dialling 0808 800 2244 from Monday to Friday 9.00 am to 5.00 pm, and speak to fully trained staff and volunteers. You can also leave a message on the answer phone or email [email protected].

 

We will update these terms and conditions from time to time, so please check back here regularly.

 

These terms and conditions are to protect all forum users and allow you to get the most out of the forum. In using the discussion forum and our site, you agree to comply with them.

 

1. Disclaimer

 

1.1 All communications made available as part of this forum, and any opinions, advice, statements, views or other information expressed in this forum are solely provided by, and the responsibility of, the person posting such communication and not of Headway Cambridgeshire or Headway UK.

1.2 Headway Cambridgeshire and Headway UK do not certify, endorse or verify the contents of any communication posted to the forums. Headway Cambridgeshire and Headway UK make no warranty of any kind, express or implied, with regard to the posted communications or information contained therein.

1.3 Headway Cambridgeshire and Headway UK are not responsible for defamatory, offensive or illegal conduct of any author posting to this forum.

1.4 Although Headway Cambridgeshire reserves the right to remove any postings from this forum at its discretion, this reservation creates no affirmative duty in Headway Cambridgeshire or Headway UK, and failure to exercise this power shall not subject Headway Cambridgeshire or Headway UK to any liability of any sort.

 

2. Your registration obligations

 

2.1 By registering with our forum, you agree to:

2.1.1 Provide true, accurate, current and complete information about yourself when filling out our registration form,

2.1.2 Maintain and promptly update your registration data to keep it true, accurate, current and complete. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your registration.

2.1.3 Keep your messages civil, tasteful and relevant.

2.1.4 Maintain respect for all other people on the forum including moderators.

2.1.5 Use only one account to access these message boards. We will suspend users who create multiple accounts.

2.2 You must be over the age of 13 to register with and use the forum.

2.3 If you agree to participate in private messaging, the person you make contact with will then have access to your email address. Headway Cambridgeshire and Headway UK has no responsibility for content in messages exchanged between forum users through private messaging.

2.4 You agree to respect the privacy and wishes of those users who you have been privately messaging. You must not pass on details to third parties (except Headway Cambridgeshire) without permission.

2.5 You agree to abide by and in accordance with the laws of England and Wales and to accept legal responsibility for the contents of your communications.

 

3. Privacy and data protection

 

3.1 We do not collect any personal information about you, unless you choose to provide it. We will never share this information with a third party, or advertiser, except where you have given permission.

3.2 The site uses cookies to assist functionality of the website only. We do not collect personal data via cookies.

3.3 From time to time, Headway Cambridgeshire may contact you for administrative purposes.

 

4. Online conduct

 

4.1 Participation in, and use of this site is at the user’s own risk.

4.2 You agree that you will not use the discussion forum to:

4.2.1 Attack or ‘flame’ people individually.

4.2.2 Upload, post or email any content that is unlawful, libelous, tortuous, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or explicit, invasive of another’s privacy, hateful, racially, ethnically or otherwise objectionable material.

4.2.3 Harm minors in any way.

4.2.4 Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity or disguise the origins of any content.

4.2.5 ‘Stalk’ or otherwise harass another.

4.2.6 Collect or store personal data about other users.

4.2.7 Publish email addresses, phone numbers or other personal contact information in posts.

4.2.8 Allow other people to post to the forum using your account.

4.2.9 Post messages advertising commercial products or services, ‘junk mail’, ‘spam’, ‘chain letters’ or any other form of solicitation.

4.2.10 Use any part of the forum to send multiple copies of the same message.

4.2.11 Participate in manipulative or malicious behaviour with intent to cause damage to Headway Cambridgeshire, the Headway Cambridgeshire website, forum or any of the computer systems linking to Headway Cambridgeshire.

4.2.12 Use the forum to gather information for research, surveys or similar.

4.2.13 post messages which contain discussion of any illegal activity or threats of violence (e.g. illicit drug use including medicinal marijuana, fraud, etc);

4.2.14 Post messages of an overtly political or religious nature OR posts promoting advocacy of particular political or religious causes. The purpose of the forum is to offer mutual personal support. Limited religious references are allowed (e.g. “my prayers are with you” or a brief quote as part of a larger post), but the forum should not be used to convert others.

4.2.15 Post links to external websites that are not relevant to the topic and/or have no connection with brain injury or related conditions.

4.2.16 Upload, post, or email any content that you do not have a right to transmit under law or under a contractual or fiduciary relationship.

4.2.17 Upload post or email any content that infringes any intellectual property rights of any party.

4.2.18 Violate any applicable national or international laws or regulations.

4.2.19 Post messages deemed to contain commercial advertising, and unsolicited messages for the purpose of advertising a product or service. Messages containing personal endorsement of products and services that may be of benefit to our users, may be permitted.

4.3 Naming of health or care providers and/or their individual staff is prohibited. Headway Cambridgeshire aims to remove such references but has no obligation to do so.

4.4 You acknowledge that we do not pre-screen content but we shall have the right to remove, edit, move or close any posts when in breach of the forum terms and conditions.

4.4 You acknowledge that we have the right to modify or delete any or all information relating to a user, including deletion of a user’s account (whether temporarily or permanently) without prior notice or reason. We will try and discuss any modification or deletion where possible.

4.6 You acknowledge that our decision to remove or ban an individual from using the forum is binding and the decision is final.

4.7 Posts discussing moderator actions are prohibited on this forum. Members who wish to take issue with any decision made by a moderator should contact either the moderating team or the Chief Executive privately. Posts discussing moderator decisions on the forum will be removed without notice, and may incur further moderator action.

 

5. Copyright

 

5.1 You may not post information copyrighted or owned by any individual or entity other than the member on the discussion forum without the consent of the owner.

5.2 You may not violate, plagiarise or infringe on the rights of third parties including copyright, trademark, trade secret, privacy, personal, publicity or proprietary rights.

5.3 If such an event occurs, the individual posting the information is held solely responsible.

5.4 Headway Cambridgeshire shall not be held responsible for member-posted information that may violate copyright law.

 

6. Licence

 

You grant to us a worldwide, royalty-free, irrevocable, non-exclusive licence (including the right to sub-license) to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any content (in whole or part) you post and/or to incorporate such content in other works in any form, media or technology now known or developed.

 

7. Indemnity

 

You agree to indemnify and hold us and our subsidiaries, affiliates, employees, agents or partners free from harm and against any direct or indirect loss or damage (including consequential loss) and loss of profits, goodwill or business opportunities arising from any third party claim in relation to any content you upload, post or email on or through our forum or our site, your use of the forum and our site, or your breach of the provisions of these rules.

 

8. Sanctions

 

8.1 As soon as we become aware of activities that breach these rules, our terms and conditions or our privacy policy, prompt action will be taken. If you witness such breaches in the forum or anywhere else in our site, please notify a moderator immediately.

8.2 On being made aware of any such breaches, we may ban, delete or prohibit any content that relates to those breaches or that we judge harmful to individuals or the rights of Headway Cambridgeshire or any of our affiliates, licensors or partners.

8.3 We reserve the right to take whatever action we deem necessary to prevent such breaches including the following:

8.3.1 Breaches we deem minor may result simply in a receipt of a warning from a forum moderator.

8.3.2 Breaches we deem serious may result in an automatic ban from our forum. All cases will be logged and our decision is final in such cases.

8.4 Any breaches may lead to us reporting your activities to your internet service provider, your employer, relevant authorities, or to legal action being taken against you, or both.

8.5 In addition we may at any time move, modify or remove any content or take further legal action as a result of breaches or suspected breaches of these rules, our privacy policy, any applicable laws or regulations or where our rights or third party rights are threatened or infringed.

 

9. Definitions

 

9.1 “This site” refers to all Internet pages in the headway-cambs.org.uk domain.

9.2 “Headway Cambridgeshire” and “Headway UK” includes to any person or organisation involved in any part of the design, development, response-handling, marketing, promotion or other similar aspects of this site.

9.3 “User” refers to any person viewing or interacting with this site, including “you”.

9.4 “Content” refers to any text, photograph or other image presented on this site to users by either Headway Cambridgeshire or users.

9.5 “Messages” includes all private messages, posts, visitor messages and posts in social groups and page.

 

If you have any concerns about posts or users in the forum, please contact a moderator.