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At Headway House in Cambridge, our professional care team is supported by a group of volunteers and activity tutors. Telephone support and advice is readily available and support is provided at Addenbrooke's. Weekly sessions are held in the Family room at the Neurological Critical Care Unit with follow up visits to the wards, rehabilitation unit and occupational therapy department. Home visits are undertaken to assess needs and to assist the family who can feel deluged and confused by the paperwork involved with completing benefit claims, initiating legal action, appealing against official decisions, understanding medical terminology or simply knowing who to turn to for help on different matters, from counselling to suppliers of disability aids. Our support group meets monthly which enables families and carers to share experiences and provide mutual support. We liaise with social workers, GPs, solicitors, housing agencies, banks and building societies, Addenbrooke's and grant making charities. We also participate in case reviews. Next page: Activities
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